Helpdesk System

For Ecommerce, Marketplace & Multichannel

UVdesk offers SaaS-based and Open Source helpdesk solution to easier the overall support process to deliver best customer service.

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1 MINUTE INTRO

Enjoy the adaptability and extensibility of PHP-based Helpdesk System which is fit for any trade to deliver better customer support experience.

OPEN SOURCE

Single Software For Multi Channel Support

MarketPlace

Integrate multiple marketplaces with UVdesk to support your valuable customer.

eg-Amazon, eBay, Etsy, Flipkart etc.

Ecommerce Store

Bridge the gap between eCommerce store and customer to respond faster.

eg - Magento, Prestashop, Shopify, CS-Cart, Opencart etc.

Website Upfront

Design your website front office forms as per your convenience.

eg - Contact Form, Feedback Form, Suggestion Form etc.

Mailbox Integration

Configure multiple email service providers with one platform to provide all around support.

eg - Gmail, Yahoo mail, Hotmail etc.

CMS Helpdesk Extension

Access UVdesk right from your CMS Platform without any cost...

It's absolutely Freee !

Shopify

Magento 2

Opencart

Joomla

Prestashop

Wordpress

Fetch Order Detail

Ecommerce Connected

Powerful Ecommerce Connected Orders, Real Time Support

UVdesk has various free eCommerce app for fetching order details from store, mutichannel integration and single sign on.

Efficient Tools

Efficient Tools

Simple, Ecommerce Store Connected, Reduce Support Time.

Save your time and improve productivity with the help of file viewer app, related articles, task management and much more.

Workflow View

Users Management

Smart, Automated Workflow, Agent Privileges, Saved Replies.

Automate your processes by creating the set of rules and presets for ticket coming from different channel to respond faster.

Go Agile WithApps

Integrates Apps As Per Your Needs To Get things done faster than ever

PrestaShop Order Fetch Module

BigCommerce Order Fetch App

CS-Cart App

eBay Help Desk

Magento 1 Order Fetch App

Magento 2 Order Fetch App

WooCommerce App

Shopify Order Fetch App

File Viewer App

Disqus Engage App

Form Builder App

Twitter Help Desk App

VISIT OUR APP CENTER

UVdesk Support Center Front View

Knowledgebase

A public library, a database of related information about specific topic.

Use it as an instant knowledge base or a contact form as per your ease on your website upfront.

Build a form that suits the business requirements which is both beautiful and effective.

customer reviews

These Guys are just the best. I am currently using their app and I can say the app is excellent. The App is giving our Customers the best experience right now.

HOG Furniture

Owner at HOG Furniture

Still new to the program but customer service and help has been brilliant, i had a lot of questions and lots of help requests that were all done for me almost instantly. So 5* support and a ticket system at a great price point for our store.

Little Angels

Owner at Little Angels Prams

It is really a sophisticated app, and solves many of our problems and makes the flow automated plus the customer support is awesome and prompt.

Faozey Nurudeen

Owner at SLEEKBASKET

Excellent service. It has so many features not found in another help desk app and it is also very affordable and flexible. Support is fast and always ready to help.

Kate Anderson

Working at Banana Republic

Great support. Looks like good software.

Jay Allen

Owner at Underground Kulture

Very good support, recommend it.........

Frederico Saraiva

Owner at Tenda da Alma

Nice support staff. They responded quickly to their clients.

Humanity Said

Owner at Maraseel

Excellent support, he answers all questions, I recommend this service.